Borderfree Cookies Policy

This cookie policy applies to the "borderfree.com" website, as well as merchant-branded websites operated and controlled by Borderfree (together "Borderfree Websites"). In addition to this policy, you should also refer to the information provided in the pop-up consent management platform that appears when you first visit a Borderfree Website.

Borderfree ("Borderfree", "we", "our" or "us") wants to ensure that your visit to our Borderfree Websites is as smooth, reliable and useful as possible. To help us do this, we use cookies and similar technologies, such as tags/beacons and JavaScripts ("cookies"), to make our Service relevant to your interests and needs. Any reference in this Policy to Borderfree will include also Global-e group of companies.

1. What are cookies?

Cookies are small text files, or similar technologies, such as TML5 local storage, Local Shared Objects and fingerprinting techniques, that are automatically placed on your computer or mobile device when you visit our Borderfree Websites. Cookies contain basic information about your internet use. Your browser sends these cookies back to our Borderfree Websites every time you revisit it, so it can recognize your computer or mobile device and personalize and improve your browsing experience. For example, many companies, including us, conduct electronic marketing and incorporate a tracking pixel in email messages. The pixels record information including the time, location and operating system of the device used to read the email.

For the purpose of this Policy, "cookies" include any technology that Borderfree use for storing information about your browsing on a Borderfree Website, or for accessing information already stored.

Typically, Cookies are either removed from your computer once you close your browser session ("Session Cookies") or they expire after specific amount of time ("Persistent Cookies"). Session Cookies can be helpful for remembering items you put in your shopping cart as you browse the site, or for security reasons when you are providing financial information. Persistent Cookies are stored on your device in between sessions, which allows for your preferences or actions to be remembered and used on a Borderfree Website (or in some cases across different websites). Persistent Cookies may be helpful in remembering your preferences and choices when using a website or to ensure advertising messages are more relevant to you.

A user can delete previously set persistent cookies manually or configure the browser settings to delete cookies, as further described below.

2. What type of cookies Borderfree is using?

We use both Session Cookies and Persistent Cookies as part of your experience with our Borderfree Websites and services, so we can keep track of your preferences and improve our services to you. Some cookies are strictly essential for the operation of our service while other cookies help us improve the level of services provided to you.

Borderfree use First-Party and Third-Party Cookies:

• First-party cookies are set directly by the Borderfree Website that the user is visiting. For the purpose of this policy, these are cookies that are set directly by our Service.
• Third-party cookies are set by a domain other than the one visited by the user. For the purpose of this policy, these are cookies that are set on Borderfree Websites by a third party (which includes our parent company, Global-e) for providing and supporting our Services, as those required to secure your checkout.

Detailed information about all cookies used on Borderfree Websites can be found in the pop-up "consent management platform" that appears when you first visit a Borderfree Website (see the "Details" tab of the consent management platform).

When a cookie contains personal information, for processing your order of products, then our Privacy Policy applies as well.

3. Obtaining your consent for using tracking technologies

Cookies are useful because they allow us to recognize your device and provide you with a high level of service and relevant offers and to permit our services to work as intended. Depending on your location, Cookies will not be stored on your device without your consent, which will be requested via a pop-up "consent management platform" that appears when you first visit a Borderfree Website. When you provide consent to the use of cookies via our consent management platform, that consent applies to the use of cookies on all Borderfree Websites, including merchant-branded websites controlled and operated by Borderfree on behalf of our merchants.

You can disable cookies and delete previously set cookies manually or configure the browser settings to disable or delete cookies, as further explained below.

When switching-off cookies, depending on the cookies disabled, your browsing experience may change. The Borderfree Websites and our Services may not operate properly, depending on the category of the cookie disabled ("Essential/functional" or not) as described below. If you choose to delete our cookies, your access to some functionality and areas of our Service may be degraded or restricted. we will make commercially reasonable efforts to provide you with the same level of services without using such cookies or other tracking technologies.

4. The categories of the cookies we use:

Category	Description
Essential cookies	Essential cookies are necessary and essential for the basic and core operations of our Service, such as login to your account. Without these cookies, you may not be able to use our Service and move around the Borderfree Websites properly.
Functional Cookies	Functional cookies allow us to provide smooth and easy experience. For example, saving you the trouble of having to change the language display every time you enter our Service. Without these cookies, our Service would not work properly, and you would skip important features of it.
Analytics cookies	Analytic cookies are used to help us understand how visitors reached our Service, how they experience it, and for how long. Analytic cookies provide us with anonymous information that enable to carry statistical analysis of the service. They help us understand which parts of our service interest visitors and if they experience any errors. We use these cookies to test different designs and features for our sites.
Advertising, marketing and social media cookies	We only place advertising, marketing and social media cookies if you have given us your permission to do this. Advertisement and marketing cookies collect information about your browsing habits for displaying content and advertising relevant to your interests. These cookies are also used to help us measure the effectiveness of advertising campaigns by tracking number of clicks. Most of the cookies under this category are placed by third party advertising networks and social media platforms. They remember the websites you visit and use this information to give you access to interesting content on our Service, and to show you more personalized adverts when you visit other websites. These cookies also help improve your browsing experience, for example by helping to prevent the same advertisement from continuously reappearing to you. In addition to advertising cookies, Borderfree Websites may include Social Media Features, such as the Facebook "Like" button and widgets such as the "Share" button or interactive mini-programs that run on the Borderfree Websites. These Social Media Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social Media Features and widgets are either hosted by a third party or hosted directly on the Borderfree Websites. Note that your interactions with these Social Media Features are governed by the privacy statement of the company providing the Social Media Feature.

5. Withdrawing your consent

Depending on your location, we may need your consent to use tracking technologies that are not essential and functional. Although we recommend enabling the collection of Analytics and marketing cookies for a more personalized experience you can withdraw your consent to their collection or change your preferences here or by contacting [email protected].

6. Managing your cookie settings and deleting cookies

We only place cookies, including non-essential cookies if you have given your consent. If you have given us your consent but would like the cookies placed to be removed, you can do this from the settings of your browser. Typically, managing your "Browsing Data" preferences is available under "Privacy".

To manage cookies on popular browsers, you can follow the following links: (a) Chrome; (b) Firefox; (c) Safari; (d) Microsoft Edge; (e) Mozilla; (f) Opera.

Some web browsers offer a "Do Not Track" ("DNT") signal. A DNT signal is an HTTP header field indicating your preference for tracking your activities on our services or through cross-site user tracking. Our services do not respond to DNT signals.

7. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. We encourage you to periodically review this page for the latest information about cookies set by us.

This policy was last updated in May 2025